Our Commitment to Privacy
Information We Collect
We may collect Registration Information and other information from you when you voluntarily provide such information to register for access to the Services (for example, contact information such as your name, email address, and mailing address) and when you wish to use certain Services (for example financial information such as bank account numbers, your Date of Birth, and last 4 digits of your social security number) or contact us with inquiries. Access to your Registration Information is strictly restricted to BANQ employees and contractors, as needed, in order to operate, develop or improve the Services. These individuals are bound by confidentiality obligations. They may be subject to discipline, including termination and prosecution, if they fail to meet these obligations.
Registration Information PrivacyBANQ does not sell or rent your Registration Information.
BANQ uses your Registration Information only as follows:
- To analyze site usage and improve the Service;
- To deliver to you any administrative notices, alerts and communications relevant to your use of the Service;
- To fulfill your requests for certain products and services;
- For market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
- To enforce BANQ's User Agreement; and
Registration Information and Third Parties
Agents, Consultants and Related Third Parties: When BANQ employs another company to perform a function of this nature, BANQ only provides them with the information that they need to perform their specific function. These companies are authorized to use your personal information only as necessary to provide these services to BANQ.Legal Requirements: BANQ may disclose your Registration Information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation;
- Protect and defend the rights or property of BANQ
- Act in urgent circumstances to protect the personal safety of users of the Site or the public against fraud or other harm; or
- Protect against legal liability.
If you use the Site's Message Board, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of the Site, and can be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit on the Message Board.
Online Session Information
When you visit BANQ, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Site. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.
If your information changes, or if you no longer desire our Services, you may correct, update, amend, delete or request deletion by making the change in your registered account settings page.
We will retain your information for as long as your account is active or as needed to provide you Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Portions of your information and data may remain on our backup server or media. BANQ keeps these backups to ensure our continued ability to prove the Services to you in the event of malfunction or damage to our primary production servers.
Cookies and Web Beacons
"Cookies" are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer's hard drive. BANQ may set and access cookies on your computer to track and store preferential information about you. BANQ may also gather anonymous information about you through cookie technology on an aggregate level only. For example, BANQ may assign a cookie to you, to limit the amount of times you see a particular offer or to help better determine which offers to serve you. If you choose to eliminate cookies, the full functionality of the Services may be impaired for you. We encode our cookies so that only we can interpret the information stored in them.
Web beacons are images embedded in a Web page or email for the purpose of measuring and analyzing site usage and activity. BANQ or third party service providers acting on our behalf may use Web beacons to help us analyze site usage and improve the Services.
Social Media Features
You can log in to our Site using sign-in services such as Facebook or LinkedIn. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
The security of your personal information is important to us. When you enter sensitive information (such as bank account information) on our Site, we encrypt the transmission of that information using secure socket layer technology (SSL). We also use third party ID verification to ensure our Users' true identities are validated. When you register for our Services, BANQ requires a password from you for your privacy and security.
Authentication is the process you go through on BANQ to access secure areas of our Site. This process takes place when you log into your account, the two key components which are Login ID and Password. With regard to passwords, we maintain strict rules to help prevent unauthorized access. You are responsible for maintaining the security of your Login ID and Password. You may not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact BANQ immediately to request a change.
If you have a security related concern, please contact email@example.com. We will work closely with you to ensure a rapid and personal response to your concerns.
Links to Other Web Sites
Other Terms and Conditions
Your access and use of this Site is subject to the User Agreement.
If you are a former User of the Site, we treat your information in the same manner that we treat information about our current users.